Privacy Notice – Farmacias de Similares TX LLC

Effective Date: October 16th, 2025

Farmacias de Similares TX LLC dba Dr. Simi (hereinafter referred to as “the Company,” “we,” “our,” or “us”) use cookies and similar tracking technologies on our website to improve user experience, analyze website traffic, and provide personalized content. “Our Site" means our websites, emails, apps, and other services that link to this Cookie Policy.

This Privacy Notice describes how we collect, use, disclose, and protect your personal information in compliance with applicable United States privacy laws, including but not limited to the California Consumer Privacy Act (“CCPA”), and other relevant state and federal privacy laws and regulations.

By using our website, you acknowledge that you have read and understood this Privacy Notice and consent to the collection and use of your personal information as described herein.

Please note that certain personal information may constitute “consumer health data,” as defined by applicable state privacy law. If you are a resident of Washington or Nevada, please see our respective Consumer Health Data Privacy Notices for more information on how we process consumer health data.

1. Information We Collect

We collect different types of personal information depending on how you interact with our website and services.

1.1 Personal Information Provided by You

  • Full Name
  • Email Address
  • Phone Number
  • Password
  • Shipping and Billing Address
  • Payment Information (credit/debit card details, billing address, etc.)

1.2 Automatically Collected Personal Information

  • IP Address
  • Device Information (browser type, operating system, device model, etc.)
  • Website Usage Data (pages visited, time spent, clicks, browsing behavior)
  • Location Data (only if allowed by device settings)

1.3 Personal Information Collected from Third Parties

  • Payment processors (transaction details, fraud detection data)
  • Marketing partners and advertising networks
  • Shipping carriers (tracking and delivery updates)

2. How We Use Your Information

2.1 Order Processing and Customer Service

  • Process payments, fulfill orders, and ship products
  • Provide order confirmations, invoices, and shipping updates
  • Handle returns, refunds, and support inquiries

2.2 Website Functionality and Security

  • Improve website and user experience
  • Detect and prevent fraud or suspicious activities

2.3 Marketing and Promotional Communications

  • Send promotional emails and newsletters
  • Personalize content and ads

2.4 Legal and Compliance Obligations

  • Comply with federal and state laws
  • Respond to law enforcement or legal claims

3. How We Share Your Personal Information

We do not sell your personal information, but may share it as follows:

3.1 Service Providers

  • Payment processors
  • Shipping carriers
  • IT and cybersecurity providers

3.2 Legal Compliance and Law Enforcement

  • Comply with subpoena or legal request
  • Protect rights, property, or safety
  • Investigate fraud or illegal activity

3.3 Business Transfers

If the Company undergoes a merger or acquisition, personal information may be transferred.

3.4 As Directed by You

Shared for any other purpose with your permission.

3.5 Aggregate Personal Information

Shared when aggregated and not linked to an individual.

4. Your Privacy Rights

4.1 Rights You May Have

  • Know whether we process your information
  • Correct or update your information
  • Request access or copies
  • Request deletion
  • Opt out of sale or sharing
  • Limit use of sensitive data
  • Opt out of automated decision-making
  • Not be discriminated against for exercising rights
  • Withhold or withdraw consent

4.2 Exercising Your Rights

You or your authorized agent may make requests by emailing dataprivacy@drsimi.com or calling +1 855-280-1079.

4.3 Opting Out of Marketing Communications

You may unsubscribe using the link in our emails.

4.4 Managing Cookies

Adjust cookie preferences through your browser settings.

4.5 Communication Preferences

Contact us to update your information.

4.6 Do Not Track

We currently do not respond to Do Not Track signals.

4.7 Opt-out Preference Signals

We may respect browser-level privacy preference signals as required by law.

5. Data Security and Retention

5.1 Security Measures

  • SSL encryption
  • Secure data storage
  • Access controls

5.2 Data Retention

We retain data based on business needs, legal obligations, and security considerations.

6. Children’s Privacy

We do not knowingly collect data from children under 13.

7. California Residents

You may request disclosure of personal information shared for marketing purposes once per year.

8. Changes to This Privacy Notice

We may update this Notice and will notify you of significant changes.

9. Contact Information

Phone: +1 855-280-1079
Email: dataprivacy@drsimi.com
Service Hours:
Monday–Friday: 8:00 AM – 7:00 PM ET
Saturday–Sunday: 10:00 AM – 7:00 PM ET

Last Updated: October 16th, 2025