Privacy Notice– Farmacias de Similares CA LLC dba Similandia

(In-Store Only)

Notice: This Privacy Notice applies exclusively to personal information collected at Similandia physical retail locations in California.

The Similandia website does not sell products and does not collect personal information for transactional purposes.

This Notice is made available online solely for transparency and reference purposes.

Personal information collected through the website, if any, is governed by the applicable Website Privacy Notice.

Effective Date: January 10, 2026

Farmacias de Similares CA LLC dba Similandia (hereinafter referred to as “Similandia”, “the Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our customers. 

This Privacy Notice applies specifically to the personal information collected at our physical retail location in the State of California (“Establishment”), in compliance with applicable United States privacy laws, including but not limited to the California Consumer Privacy Act (“CCPA”), and other relevant state and federal privacy laws and regulations.

For the avoidance of doubt, this Privacy Notice does not apply to the use of the Similandia website and is provided online solely for informational and reference purposes.

By visiting the Establishment or completing in-person transactions, you acknowledge that you have read and understood this Privacy Notice.  Where required by applicable law, you consent to the collection and use of your personal information as described herein.

1. Information We Collect

We collect different types of personal information depending on how you interact with our Establishment and in-store services.

1.1 Personal Information Provided by You

When you make a purchase, subscribe to our newsletter, or contact customer service, we may collect the following personal information:

●       Full Name

●       Email Address

●       Phone Number

●       Information provided for programs or discounts

●       Shipping address (if requesting deliveries)

●       Payment Information processed at the point of sale (credit/debit card details, billing address, etc.)

●       Health-related information only if voluntarily provided by you in connection with a product inquiry, and not for diagnostic or medical purposes.

 

1.2 Information Automatically Collected in the Establishment

When you visit the Establishment, we automatically collect certain information through our security systems and operational tools, including:

●       Video recordings from security cameras located within the Establishment, for safety, security, and loss-prevention purposes.

●       Device or terminal identifiers needed for payment authorization

●       Foot-traffic or non-identifiable operational data

 

1.3 Personal Information Collected from Third Parties

We may receive information from third-party partners, including:

●       Payment processors (transaction details, fraud detection data)

●       Programs or discounts service providers

●       Shipping carriers (tracking and delivery updates)

2. How We Use Your Information

We use the information collected for the following purposes:

2.1 Order Processing and Customer Service

●       Completing purchases

●       Processing payments

●       Handling returns or exchanges

●       Responding to store-related inquiries

 

2.2 Establishment Operations and Security

●       Maintaining the security of premises

●       Fraud and loss-prevention monitoring

●       Improving service quality

 

2.3 Marketing and Promotional Communications

●       To send promotional emails, newsletters, and offers (with your consent)

●       Providing information about Establishment programs

 

2.4 Legal and Compliance Obligations

●       To comply with federal and state laws, including tax, regulatory, and consumer protection laws

●       To respond to law enforcement requests or legal claims

 

3. How We Share Your Personal Information

We do not sell your personal information, but we may share it with third parties in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party vendors who help us operate our business, including:

●       Payment processors (to facilitate transactions securely)

●       Programs providers

●       IT and cybersecurity service providers (to protect our in-store systems, point-of-sale infrastructure, and operational networks)

 

3.2 Legal Compliance and Law Enforcement

We may disclose information:

●       For subpoenas or court orders

●       To protect our rights or customer safety

 

3.3 Business Transfers

If Farmacias de Similares CA LLC and its affiliates undergo a merger, acquisition, or sale of assets, personal information may be transferred to the new entity as part of the business transition.

3.4 As Directed by You

For any other purpose with your permission or as directed by you. 

3.5 Aggregate Personal Information 

Where the information is aggregated and does not identify or otherwise relate to an individual, unless such aggregation is prohibited under applicable law. 

4. Your Privacy Rights

4.1 Your Privacy Rights

Certain states, countries, and regions provide individuals with certain data subject rights (“Privacy Rights”) to individuals who reside in them. Depending on where you reside, you may have the following Privacy Rights:

·        Know what personal information we collect and how we use it

·        Request access, correction, or deletion of your personal information

·        Request information about disclosures to third parties for marketing  

·        The right to opt out of the sale or sharing of your personal information

·        Limit the use of your sensitive personal information, as defined by applicable law

·        Exercise these rights without discrimination

No sale of personal information occurs in the Establishment, as those terms are defined under the California Consumer Privacy Act.  

4.2 Exercising Your Privacy Rights

You or your authorized agent may make a request to exercise your Privacy Rights concerning your personal information by contacting us at dataprivacy@drsimi.com or call +1 855-280-1079. You can request access to or deletion of your personal information, and where applicable, opt out of the sale of your personal information.

You may use an authorized agent to submit your privacy rights request. However, we are obligated to ensure that you have properly authorized the person acting as your agent to act on your behalf and we may require proof of written authorization.

Furthermore, we may require you to confirm your identity and your residency or location in order to honor your Privacy Rights request. If we are unable to verify your identity, we may not honor your Privacy Rights request. If we deny your request, we will notify you of the reason within thirty (30) days of receiving the request.

If you disagree with our decision not to honor your Privacy Rights request, you may appeal the decision using the contact information provided above.

4.3 Opting Out of Marketing Communications

You can unsubscribe from our marketing communications at any time by clicking on the unsubscribe link provided in the emails.

This Establishment does not use cookies. For information about cookies used on our website, please refer to the Website Cookie Policy.

4.4         Communication Preferences

If you would like to change your contact information, please contact us using the information in the Contact Information section below. We will make a good faith effort to make requested changes in our then active databases as soon as reasonably practicable. We may retain your prior contact information as business records. 

5. Data Security and Retention

5.1 Security Measures

We implement industry-standard security measures to protect your personal information, including:

●       Video surveillance security procedures

●       Controlled access to sensitive information

●       Regular security audits and vulnerability scans to identify and mitigate risks, ensuring continuous improvement of our security posture.

Information is retained only for as long as required to complete transactions, meet regulatory obligations, prevent fraud, settle disputes 

We implement reasonable security measures to protect the personal information we handle in the Establishment. However, no system can guarantee absolute protection. We encourage our customers to take basic precautions and report any unusual or suspicious activity.

5.2 Data Retention

We retain personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Notice or as necessary to comply with any legal obligations.  We determine the length of time we retain your personal information based on the following factors:

●       Business Needs: The nature and length of our relationship with you, as well as for business purposes for which the personal information was collected.

●       Legal and Regulatory Requirements: As necessary to comply with our legal and contractual obligations, and to defend against potential legal claims.

●       Fraud and Security: As necessary to detect or prevent illegal activity, secure our systems and online environment, or protect health and safety.

Once data is no longer required, it is securely deleted. We use techniques that ensure data cannot be reconstructed or read.

6. Children’s Privacy

Our Establishment is intended for the public, and we do not intentionally collect personal information from minors. If you believe that a minor has provided personal information, please contact us to request its immediate deletion in accordance with applicable law.

7. California Residents

California Civil Code Section 1798.83 (California's “Shine the Light” law) permits users of our Sites that are California residents and who provide personal information in obtaining products and services for personal, family, or household use to request certain information regarding our disclosure of personal information to third parties for their own direct marketing purposes. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared your personal information with for the immediately prior calendar year. You may request this information once per calendar year. To make such a request, please contact us using the information below.

8. Changes to This Privacy Notice

We reserve the right to modify this Privacy Notice at any time to reflect changes in our practices, internal processes, or the services offered in the Establishment. Updates will be made available to the public at our premises and, where applicable, on our website, and will take effect immediately upon posting. Here is how we handle changes to this Notice:

·       Notification: In the event of significant changes, we will place a visible notice inside the Establishment and/or on our website. When appropriate, we may also communicate such changes through other contact methods provided by the data subject.

·       Review: We encourage our customers to periodically review the version available in the store or on our website to stay informed about our privacy practices.

·   Acceptance of Changes: Continued visits to our premises or use of our services after the publication of modifications will constitute acceptance of those changes.

The printed or posted version of this Privacy Notice available within the Establishment shall constitute the controlling version for in-store data collection.

9. Contact Information

If you have questions about this Privacy Notice or wish to exercise your privacy rights, you may contact us:

●       Phone: +1 855-280-1079.

●       Email: dataprivacy@drsimi.com

●       Service Hours:

Monday to Friday: 8:00 AM – 7:00 PM ET

 Saturday and Sunday: 10:00 AM – 7:00 PM ET

 

Last Updated: March 12, 2026